1. Types of Information ConvertFiles Collects
ConvertFiles may collect personally identifiable information when you contact us by email. This may include any information you voluntarily provide us, such as your name and email address. In addition, ConvertFiles may collect information about your browser and device through the Website or Extension, including your IP address, browser type, operating system, webpages viewed, language settings, and other technical data related to your use of the Extension.
2. How is the Information Used
ConvertFiles shall use the information it collects for the following purposes: (a) maintaining and/or improving the services we provide to you, including providing relevant third-party promotional materials; (b) ensuring our Website and Extension are safe and secure; (c) communicating with you; (d) troubleshooting technical issues; and (e) in order to comply with the law.
3. Who is the Information Shared With
ConvertFiles will only share the information we collect about you as described herein. We may share your information with our service providers and partners so they can assist us in maintaining and providing the services. In addition, we may disclose such information to comply with our legal obligations, in connection with a business transition (such as a merger, acquisition, or sale or other transfer of assets), and when we believe it is necessary to protect against illegal or fraudulent activities. Further, if governmental authorities, such as law enforcement or regulators, request information we have collected about you, we may disclose your information in order to comply with applicable laws and regulations.
4. Promotional Materials
In order for ConvertFiles to provide our services for free, you may receive promotions owned by third parties that are served through the Extension (“Promotional Materials”). Such Promotional Materials, including the websites they link to, are owned by third parties outside of our control and as such ConvertFiles is neither responsible nor liable for your use and/or access of such Promotional Materials or third-party websites. We recommend you review the terms and conditions and privacy policies of such third parties before engaging with their content.
ConvertFiles has maintained and implemented technical security measures in accordance with industry standard to protect your information from unauthorized access and use. Only authorized parties may access such information and only for the purposes described herein. Please be aware that despite our commercially reasonable efforts, no security measures are impenetrable and as such we cannot guarantee the security of any information 100%. You understand and acknowledge that any information transmitted to us through the Website or Extension is at your own risk.
6. Cookies and other Technologies
ConvertFiles uses certain cookies and other technologies to help us maintain and provide the services, including identifying you as a user and optimizing and improving your user experience, monitoring the performance of the Extension, and serving Promotional Materials. We may also use web beacons and similar technologies to measure the performance of the Promotional Materials and optimize the technical functionality of our Extension. You can disable or remove cookies and such technology via the settings in your applicable browser.
7. Information belonging to Children under 18
Our services are not intended for use by children under the age of 18, nor do we knowingly collect information from anyone under the age of 18. As such, if we discover that a child under 18 is using our Website or Extension, we will terminate access for such individual and take steps to remove such individual’s information as soon as reasonably possible.
8. Rights as a California Resident
If you reside in the state of California, you have certain rights with respect to your personal information. This includes the right to (a) have the information we have collected about you deleted; (b) receive access to the specific pieces of information we have collected about you; (c) learn about the categories of personal information we have collected about you; and (d) opt out of the sale of your personal information. We also may not discriminate against you for exercising your rights.
Also, under California Civil Code Section 1798, California residents may request information regarding whether ConvertFiles has disclosed your personal information to third parties for direct marketing purposes by contacting us at .